Privacy Policy & Cookie Notice

1. Introduction

Boshoff Tribe Media ("we", "us", or "our") respects your privacy and is committed to protecting your personal data in line with the South African Protection of Personal Information Act (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, store and safeguard your information when you visit our website at btmedia.co.za, complete a contact form, or communicate with us via email, phone or WhatsApp.

2. Information We Collect

We collect information that you voluntarily provide and information that is automatically collected when you use our website:

• Personal identifiers — your name, email address, business name and phone number when you submit a contact form or message us.
• Communication data — the content of messages, emails and WhatsApp conversations.
• Technical data — IP address, browser type, device type, operating system, referring URL, pages visited, time spent and approximate location (city level).
• Cookie & tracking data — see Section 5 below.

3. How We Use Your Information

• Provide, operate and improve our services and website.
• Respond to enquiries, schedule consultations and deliver proposals.
• Understand how visitors interact with the site so we can improve content, design and conversion.
• Send you replies, follow-ups and (only with your explicit consent) occasional marketing updates.
• Comply with legal obligations and resolve disputes.

4. Lawful Basis

We process personal information on the basis of (a) your consent, (b) the performance of a contract or pre-contractual steps you request, (c) our legitimate interests in operating and growing our business, and (d) compliance with legal obligations. You may withdraw consent at any time by contacting us.

6. Data Sharing

We do not sell, trade or rent your personal identification information. We share data only with trusted processors that help us run the business, such as our hosting provider, our database provider, transactional email tools, analytics platforms and advertising platforms — and only to the extent necessary. All processors are bound by data-processing agreements.

7. Data Retention

Lead-form submissions are retained for as long as you remain a prospect or client and for up to 36 months thereafter, unless a longer retention period is required by law. Anonymous analytics data is retained for up to 14 months by default. You may request earlier deletion (see Section 9).

8. Security

We implement industry-standard administrative, technical and physical security measures including TLS encryption in transit, encrypted databases at rest and access control. No method of data transmission over the internet is 100% secure, but we continuously work to protect your information.

9. Your Rights

Under POPIA and GDPR you have the right to access, correct, delete or object to the processing of your personal information, the right to data portability, and the right to lodge a complaint with the Information Regulator of South Africa or your local supervisory authority. To exercise any of these rights please email underdog@btmedia.co.za.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have any questions, comments or requests about this Privacy Policy, please contact us at:

Email: underdog@btmedia.co.za
Phone / WhatsApp: 063 327 0397